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Privacy Policy

Privacy Policy — That’s Tuft Creative Co.

Legal Disclaimer:
This Privacy Policy explains how That’s Tuft Creative Co. collects, uses, and protects your personal information when you visit our website, make a purchase, or book a workshop. By using our site or services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information when you interact with us:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

Payment Information

Payments are processed securely through Wix Payments, PayPal, Cash App, or other trusted processors.
We do NOT store full credit card details.

Booking Details

  • Workshop dates

  • Times

  • Preferences

  • Order information for custom rugs or products

Communications

  • Emails you send

  • Messages submitted through forms

  • Feedback or customer service inquiries

2. How We Use Your Information

We use your information to:

  • Process and confirm workshop bookings

  • Fulfill custom rug orders and other services

  • Send reminders or updates about upcoming sessions

  • Improve our website, services, and customer experience

  • Communicate about promotions, new products, and studio announcements
    (only if you have opted in)

We do not sell, rent, or trade your personal information to third parties.

3. Data Storage & Security

Your information is securely stored using Wix's encrypted systems and trusted third-party payment processors.

We take reasonable measures to protect your data, but no online system is 100% secure. By using our site, you acknowledge and accept this inherent risk.

4. Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Improve your browsing experience

  • Analyze website performance and traffic

  • Personalize content

You may disable cookies through your browser settings, but some site features may not function properly.

5. Email Communications

When you make a purchase, book a workshop, or join our mailing list, we may send:

  • Booking confirmations

  • Event reminders

  • Promotions or updates

You may unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us directly.

6. Your Rights

You have the right to:

  • Request access to any personal information we hold about you

  • Ask us to update or correct your details

  • Request that we delete your information

  • Withdraw consent for promotional emails

To exercise any of these rights, contact us at:
📧 thatstuftcreativeco@gmail.com
(You can update to a different email if you prefer.)

7. Links to Other Websites

Our site may include links to social media or third-party platforms (such as PayPal or Instagram).
We are not responsible for the privacy practices of those external websites.
Please review their policies separately.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

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