top of page

Privacy Policy

Privacy Policy — That’s Tuft Creative Co.

Legal Notice

This Privacy Policy explains how That’s Tuft Creative Co. collects, uses, and protects your personal information when you visit our website, make a purchase, or book a workshop. By accessing our website or using our services, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information when you interact with us:

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

Payment Information
Payments are processed securely through Wix Payments, PayPal, Cash App, or other trusted third-party processors.
We do not store or have access to full credit card details.

Booking & Order Information

  • Workshop dates and times

  • Preferences related to your booking

  • Custom rug or product order details

Communications

  • Emails or messages you send us

  • Information submitted through contact or booking forms

  • Customer service inquiries or feedback

2. How We Use Your Information

We use your information to:

  • Process and confirm bookings and purchases

  • Fulfill custom rug orders and services

  • Send reminders, updates, or important service-related communications

  • Improve our website, services, and customer experience

  • Share promotions, announcements, or new offerings only if you have opted in

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage & Security

Your information is stored using Wix’s secure, encrypted systems and trusted third-party payment processors.

While we take reasonable measures to protect your data, no online platform can guarantee absolute security. By using our website, you acknowledge and accept this risk.

4. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to:

  • Enhance your browsing experience

  • Analyze website traffic and performance

  • Personalize content

You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.

5. Email Communications

When you make a purchase, book a workshop, or join our mailing list, you may receive:

  • Booking confirmations

  • Event reminders

  • Studio updates or promotional emails

You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

6. Your Rights

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal data

  • Withdraw consent for promotional communications

To exercise these rights, contact us at:
📧 info@thatstuft.com

7. Third-Party Links

Our website may contain links to third-party platforms such as payment processors or social media sites.
That’s Tuft Creative Co. is not responsible for the privacy practices or content of these external websites. Please review their policies independently.

8. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

bottom of page