Custom Rug Orders

 

 

All rugs are handmade and designed to your specific request. Once production begins, custom rug orders are non-refundable and cannot be canceled or changed.

 

We take pride in the quality of our work and inspect all pieces before delivery.

If you notice any issues upon receiving your rug, please contact us within 48 hours at 716TuftzNStuff@gmail.com with photos and a brief description of the concern. We’ll review it and do our best to resolve the issue.

 

 

 

Workshops, Tuft & Sip Sessions, and Events

 

 

All workshops, puffed and sip sessions and events must be paid in full at the time of booking. Due to each class requiring advanced preparation and materials, bookings are nonrefundable.

 

If you can’t attend your scheduled workshop:

 

• You may reschedule one time if you contact us at least 48 hours in advance.

• No-shows or same-day cancellations cannot be refunded or rescheduled.

 

 

If a class or event is canceled by 716 Tuftz N Stuff due to weather, low enrollment, or unforeseen circumstances, you may choose between a full refund or rescheduling to another available date.